Privacy Policy

At Triadent Dental, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact our dental office, request an appointment, or use our online services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Your name
Phone number
Email address
Preferred appointment date or time
Information you provide through contact or appointment forms
Messages or inquiries you send to us
Information necessary to respond to your requests

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type and device information
Pages visited
Website usage and interaction information
Date and time of visits
Referring website or webpage

We only request information that is reasonably necessary for the purpose for which it is collected.

2. How We Use Your Information

Triadent Dental may use the information we collect to:

Respond to your questions and inquiries
Schedule, confirm, or manage appointments
Communicate with you about requested dental services
Provide information you have requested
Improve our website and user experience
Understand website traffic and usage
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the reason it was collected without appropriate notice or, where required, your consent.

3. Dental and Health Information

If you provide information relating to your dental care or health through our website, forms, or communications, we will handle that information with appropriate care and in accordance with applicable privacy laws and professional obligations.

Please do not submit highly sensitive medical information through a general website contact form unless specifically requested or instructed by Triadent Dental.

4. Appointment and Contact Forms

When you submit an appointment request or contact form, the information you provide may be received by Triadent Dental or by service providers that help us operate our website and communication systems.

Submitting an online appointment request does not necessarily mean that an appointment has been confirmed. Our team may contact you to confirm availability and appointment details.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better user experience.

Cookies may be used for purposes such as:

Website functionality
Analytics and performance measurement
Security
Understanding how visitors use our website
Marketing or advertising measurement, where applicable

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services, such as website analytics, advertising, appointment, communication, hosting, or security providers, to help operate and improve our website and services.

These providers may process certain information on our behalf, subject to their own privacy policies and applicable legal requirements.

Where applicable, third-party services may use cookies or similar technologies to collect information about website visits and interactions.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. We encourage you to avoid submitting unnecessary sensitive information through unsecured communication channels.

8. When We Share Information

Triadent Dental does not sell or rent your personal information.

We may share information when reasonably necessary with:

Service providers that help us operate our website or business
Appointment and communication providers
Website hosting, security, analytics, or technology providers
Professional advisors where appropriate
Government authorities or other parties when required by law
Other parties when necessary to protect our legal rights, safety, or property

Any sharing of information will be handled in accordance with applicable privacy requirements.

9. Communications

If you provide your contact information, we may use it to respond to your inquiry, appointment request, or other communication.

Where required, we will obtain appropriate consent before sending promotional or marketing communications. You may request to stop receiving non-essential communications at any time.

Please note that we may still contact you when necessary regarding appointments, services, or other communications related to your relationship with our dental practice.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties. These websites have their own privacy policies and practices.

Triadent Dental is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate involvement or consent from a parent or legal guardian where required by law.

If you believe that a child has provided personal information to us through our website without appropriate authorization, please contact us so that we can review and address the matter.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

The length of time information is retained may vary depending on the type of information and the circumstances in which it was collected.

13. Your Privacy Choices

Depending on applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Ask about how your information is collected or used
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

Requests may be subject to applicable legal and regulatory requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact Triadent Dental.

Triadent Dental
Email: [email protected].
Phone: (613) 596-6161.
Address: 1956 Robertson Rd #103, Ottawa, ON K2H 5B9, Canada.